I could do that!
Quick: what does a CX Specialist do? Mrs Rainy Day immediately said "Sex Specialist", on the grounds that the company hiring is forced to be oblique with its advertising language in case offence might be taken by readers who would be scandalized at the notion of such jobs existing. When it was pointed out that the position is based in Seattle, she next suggested that the job might involve working on Microsoft's Xbox. Two very intelligent guesses — but no cigar. The company is not, in fact, Microsoft; it's Amazon and a CX Specialist is a "Customer Experience Specialist". If you are interested, note that the online bookseller says "E-commerce experience a must".
How can one break into this new field? Well, if you happen to be in New York, London, San Francisco or Sydney between March and July next year, Jakob, Hoa, Kara and Amy will be delighted to induct you. Their course is designed for those who, among other things, "want to become user experience professionals, but have little prior experience." I could do that!
