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Chat is king

Wednesday, 26 April, 2017

Jam Koum? Yan Koum? Jan Koum? Russian journalist Darya Luganskaya, who writes cryptic English, snags a rare interview with the reticent co-founder of WhatsApp, who co-trousered $19 billion with Brian Acton when Facebook acquired the app in 2014.

Darya Luganskaya notes that the messenger generation is not that into making phone calls and asks, “Why people turn to text communication so fast?”

Jan Koum: “I can not speak from the others. I personally prefer not to call, because I am afraid to disturb people. Everybody has very rich life, and it seems to me I can distract them from something important. Somebody could have dinner with his family, prepare the homework with his children or attend an important meeting. And then all of a sudden his phone rings, but my call could be absolutely unimportant. I may just want to ask: how is it going?

Usually I try to plan the call. I ask in the messenger if I could call, for example, in half an hour. For me it is much easier to chat via messengers.”

The WhatsApp user base of more than one billion messaging people is cool with that.


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